Delivery & Returns
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Shipping Rates
Orders over $199 ship free, worldwide. Orders under $199 carry a flat $9 rate. Every parcel is tracked from our Austin warehouse to your door.
Dispatch & Timing
Orders placed before 2pm CT leave within 48 hours, Monday to Saturday. US delivery typically takes 3–5 business days; international delivery takes 7–14 business days depending on the zone.
7-Day Returns
Unfitted items in original packaging can be returned within 7 days for a full refund. Email hello@pipehavensupply.com or call +1 (512) 555-0148 and we will arrange the pickup.